π± Return & Refund Policy
π Return & Refund Policy
We want you to be satisfied with your purchase. Please read our policy carefully before placing an order.
πΏ Non-Returnable Items
Due to the nature of our products, seeds are non-returnable once shipped.
We do not accept returns for:
-
Opened or used seed packets
-
Products affected by improper planting conditions
-
Orders delayed due to customs or local regulations
πΈ Refund Eligibility
We offer refunds or replacements under the following conditions:
β Eligible cases:
-
Item not received within 30 days
-
Damaged or incorrect items received
-
Lost packages during transit
β Not eligible for refund:
-
Incorrect shipping address provided by the customer
-
Failure to follow planting instructions
-
Natural variation in germination due to environment (soil, climate, watering, etc.)
π± Germination Disclaimer
We do not guarantee germination results, as success depends on many factors beyond our control, including:
-
Soil quality
-
Climate and temperature
-
Watering conditions
-
Sunlight exposure
However, we always provide high-quality seeds tested for viability.
π¦ Replacement Policy
If your order is lost or arrives damaged, we will:
π Send a free replacement, or
π Issue a full refund
β³ Refund Process
To request a refund, please contact us within 7 days of receiving your order.
π§ Email: seedlures.support@gmail.com
Please include:
-
Your order number
-
A brief description of the issue
-
Photos (if applicable)
π³ Refund Method
Approved refunds will be processed to your original payment method within 5β10 business days.
π¬ Contact Us
If you have any questions, feel free to contact us